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call: 01702 568520


How It Works

Ball Park Figure: Simply email us some sketches or images, plus a few dimensions and we will provide you with a ball park figure. Alternatively we can arrange a free design consultation to discuss your requirements.



Free Design Consultation: The initial design consultation is free, this can be arranged within a few days and we will advise you on design, materials and configuration to create the best solution to fit your space and your budget, this advice is free of charge.



Design And Manufacturing Options: We offer prospective clients three options shown below.


Option One: After the free design consultation you will receive a written quotation. The quotation will specify the materials, construction, finishes and time needed to create your furniture or joinery; usually 6 weeks. The quotation is valid for 3 months and is free of charge. 


Option Two: In addition to Option One we will produce a detailed and dimensioned line drawing showing the proposed design. The charge for this service is £200.00 plus Vat per piece of fitted, or freestanding furniture. If you decide to commission us to produce your project the design charge will be deducted from the total amount.


Option Three: This is our full Interior Design sevice. After the initial free design consultation, mood boards, design visuals, three dimensional sketches, samples and line drawings are prepared to show you how the design will look and function in your room. The price is based on a charge of £40 per hour plus vat. Once the design proposal is agreed we will then produce an accurate quotation to make and install your project.



Deposit: If you commision us we require a 40% deposit of the overall cost as a deposit, this reserves your space in our production schedule. The design team will then draw up your design as a technical line drawing with dimensions, which is emailed to you. Any samples regarding colour and materials will be sent to you to check and look at in your home. Once any changes have been incorporated and the design agreed by the client we will start making.


Interim Payment: At approximately halfway through the manufacturing process we will email you images. You are also very welcome to visit our workshop in Essex to see your project first hand. There is an interim payment of 40% at this stage.


Balance Payment: The 20% balance is due within seven days from the day of installation.



Installation: About a week before installation we contact you to arrange a suitable installation date for your bespoke furniture or joinery. This takes between 1 - 2 days for a sprayed or lacquered piece of furniture or joinery. It is carried out by our craftsmen that have made your project, we do not subcontract to installers.



Guarantee: All our furniture is made about one hours drive outside London at our Essex workshop. It is hand crafted to a very high standard and we do not envisage problems. However you also receive a 5 year guarantee on the craftsmanship of all furniture, and the functional safety of all parts as well as on the quality of materials and surfaces of solid woods, veneers and lacquers.



Payments: Payments can be made by Electronic Bill Payment, BACS or Cheque.





"Carpenter & Carpenter built two alcove units for us. They gave us great advise on design, texture and colour. The units are well made, a perfect fit and suit the room. He and his team take great pride in their work and Andrew is only happy when the customer is happy. Would we use Carpenter & Carpenter again? Definitely!

Mr Andrews - Leigh On Sea, Essex


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Example of a two dimensional scale line drawing